Below are the revised guidelines for our drivers and clients:

• Upon your request, drivers are to wear a mask while driving and engaging with you.
• Drivers are to have masks, hand sanitizer and/or a comparable cleaning agent in their possession at all times and, use as needed or requested.
• We ask drivers and clients to avoid contact, do not shake hands.
• Drivers are to ask for permission prior to touching the client’s luggage or belongings.
• In general, we ask clients and drivers to wash your hands often with soap and warm water for at least 20 seconds, especially after you have been in a public place, using the bathroom or after blowing your nose, coughing, or sneezing.
• If soap and warm water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
• Avoid touching your eyes, nose, and mouth at all times.
• Cover your mouth and nose with a tissue when you cough or sneeze or use the inside of your elbow.
• Drivers, if you are not feeling well or show any signs of symptoms, please inform your doctor, inform management, and do not accept rides.
• Clients, if you are not feeling well or show signs of symptoms, please do not schedule a ride.
• We ask that drivers and clients alike, please stay informed and follow their Local ordinances and CDC guidelines in order to avoid illness.

Should you have a concern, question or suggestion about this protocol please email us at dispatch@amride.com.